01
Defined access
Align workspace access with user roles and facility responsibilities. Review who can see call information and operational records.
Security & governance
Built on trust.
Designed for human oversight.
Healthcare communication calls for clear access boundaries, careful data handling, and defined responsibilities. Those principles shape how we approach implementation.
Request a security reviewOur approach
Control belongs with your team.
Configure workflows around authorized use, staff responsibilities, and the situations that require human attention.
02
Data boundaries
Review what information is processed for each workflow, how it is used, and the contractual requirements for your organization.
03
Human oversight
AI supports call handling and documentation. Staff review generated content and retain responsibility for clinical decisions.
Healthcare security review
Make informed decisions before rollout.
We work with your organization to review the proposed configuration and relevant documentation. Discuss business associate requirements, data handling, access, and retention as part of the evaluation.
Specific controls and contractual commitments should be confirmed through the security review for your intended deployment.
Read our privacy policy →Topics to cover with our team
- Business Associate Agreement requirements
- Data flow, processing, and service providers
- Access controls and facility boundaries
- Call recording and documentation handling
- Retention and deletion requirements
- Escalation paths and AI-generated content review
Questions & answers
A clear basis for your evaluation.
Can we review security documentation?
Yes. Contact our team with your organization’s requirements and intended use cases to request a security review and discuss the documentation relevant to your deployment.
How should we evaluate HIPAA requirements?
Review your intended workflows, the information they process, business associate arrangements, and the applicable controls with your privacy and security teams. Our team can help you assess the proposed deployment and supporting contractual documentation.
Does the AI make clinical decisions?
The platform supports communication, routing, and documentation. Qualified healthcare professionals remain responsible for clinical interpretation, care decisions, and review of AI-generated content.
Can workflows escalate to people?
Routing and fallback paths are defined around your facility’s configuration. During planning, identify the conversations and situations that should be directed to staff, and validate those scenarios before rollout.
More time for what matters
Better communication.
More connected care.
Let’s explore what AcquisitionAI can do for your team.